Identified - Our email service provider has acknowledge the issue and they are working on the issue.
Sep 17, 11:00 CEST
Investigating - We are aware that our email escalation feature might not work properly.
The issue is caused by a malfunction on our email service provider Sendgrid. We are currently working with the support to resolve this issue.
In parallel, we are working on a workaround.
Sep 15, 17:38 CEST
Chatbots Operational
90 days ago
99.98 % uptime
Today
Dynameet Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Webchat Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 08:04 CEST
Monitoring - A workaround has been proposed by our service provider. We are monitoring the infrastructure.
Sep 21, 19:23 CEST
Investigating - Our service provider, Microsoft Azure, is experiencing an issue with their storage service. Witivio is currently working with their support to solve the issue.
Sep 21, 16:41 CEST
Sep 21, 2020

Unresolved incident: Issue with our email service provider.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 20:13 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 17, 19:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 18:15 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
We plan to install the latest version of our app with some news exciting features.
Sep 17, 18:06 CEST
Sep 16, 2020

No incidents reported.

Sep 15, 2020
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.