All Systems Operational

Uptime over the past 90 days. View historical uptime.
TeamsPro Operational
90 days ago
100.0 % uptime
Today
Calendar Pro Operational
90 days ago
100.0 % uptime
Today
Contacts Pro Operational
90 days ago
100.0 % uptime
Today
Distribution Lists Pro Operational
90 days ago
100.0 % uptime
Today
Map Pro Operational
90 days ago
100.0 % uptime
Today
KeePass Pro Operational
90 days ago
100.0 % uptime
Today
Admin Center Operational
90 days ago
100.0 % uptime
Today
Booking Room Pro Operational
90 days ago
100.0 % uptime
Today
Parking Pro Operational
90 days ago
100.0 % uptime
Today
Image Pro Operational
90 days ago
100.0 % uptime
Today
Home Pro Operational
90 days ago
100.0 % uptime
Today
AI Desk Pro Operational
90 days ago
98.78 % uptime
Today
Admin center Operational
90 days ago
100.0 % uptime
Today
Chatbots Operational
90 days ago
97.57 % uptime
Today
Company communicator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Webchat not displaying on SharePoint
Resolved - The new SharePoint webpart version (1.1.2.0) is now available and resolves the issue.

The webpart has been refactored to use the SPFx "externals" pattern, which automatically registers admin.aidesk-pro.com in the tenant's Trusted Script Sources at .sppkg install time.
This satisfies SharePoint Online's Content Security Policy, which Microsoft started enforcing on March 1, 2026, and restores webchat loading on SharePoint pages.

Action required from SharePoint administrators:
- Download the latest aideskpro-webchat.sppkg from your AI Desk PRO admin portal : https://admin.aidesk-pro.com/webchat/aideskpro-webchat.sppkg.
- Upload it to your SharePoint App Catalog (overwriting the previous version).
- No per-tenant CSP allowlist change is required — installation registers the domain automatically.

The webchat continues to operate normally on web and other channels; only the SharePoint webpart was affected.

Microsoft reference: https://learn.microsoft.com/sharepoint/dev/spfx/content-securty-policy-trusted-script-sources
May 5, 16:58 CEST
Identified - Root cause identified. Microsoft started enforcing Content Security Policy (CSP) on SharePoint Online pages from March 1, 2026, which blocks by default the loading of scripts from non-Microsoft domains. Our SharePoint webpart uses a dynamic script loading mechanism that does not auto-register the admin.aidesk-pro.com domain in the tenant's "Trusted Script Sources" — which is what causes the blocking we observed.

Microsoft reference: https://learn.microsoft.com/sharepoint/dev/spfx/content-securty-policy-trusted-script-sources

Next steps:
- We are refactoring the webpart to use the SPFx "externals" pattern, which automatically registers the domain in Trusted Script Sources at install time. A new version of the .sppkg package will be released shortly.

We will update this incident as soon as the new webpart version is published.
Apr 28, 14:51 CEST
Update - We are continuing to investigate this issue.
Apr 28, 10:18 CEST
Investigating - We are currently experiencing an issue where the webchat is no longer displayed on SharePoint pages.

The webchat is working correctly on web and other sites, and the issue appears to be specific to SharePoint.

This is likely due to a recent change on the SharePoint side. Our team is actively investigating and working on a fix.

We will keep you updated as soon as more information is available.
Apr 28, 10:17 CEST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
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