Monitoring - The issue affecting Company Communicator has now been resolved. Service access has been fully restored.
The root cause was a high CPU usage on the database server, triggered by simultaneous communication campaigns from several clients. This was compounded by a failure in the automatic scale-out mechanism, which did not respond as expected under the load.
Our team has identified the cause and is currently evaluating technical improvements to prevent similar issues in the future and to strengthen the platform’s resilience.
In the meantime, we kindly ask customers to limit the number of simultaneous push notifications until further notice, to help ensure system stability.
Thank you for your cooperation and continued trust.
Jun 11, 2025 - 09:24 CEST
The root cause was a high CPU usage on the database server, triggered by simultaneous communication campaigns from several clients. This was compounded by a failure in the automatic scale-out mechanism, which did not respond as expected under the load.
Our team has identified the cause and is currently evaluating technical improvements to prevent similar issues in the future and to strengthen the platform’s resilience.
In the meantime, we kindly ask customers to limit the number of simultaneous push notifications until further notice, to help ensure system stability.
Thank you for your cooperation and continued trust.
Jun 11, 2025 - 09:24 CEST
Identified - We have identified that several clients initiated communication campaigns simultaneously, which caused the database server’s CPU usage to spike to 100%. As a result, the service became unresponsive and users were unable to connect.
Unfortunately, the automatic scale-out mechanism did not trigger as expected.
Our team is actively working to resolve the issue and restore full service availability. We will provide further updates as soon as possible.
Thank you for your continued patience.
Jun 10, 2025 - 11:08 CEST
Unfortunately, the automatic scale-out mechanism did not trigger as expected.
Our team is actively working to resolve the issue and restore full service availability. We will provide further updates as soon as possible.
Thank you for your continued patience.
Jun 10, 2025 - 11:08 CEST
Investigating - We are currently experiencing an ongoing incident impacting access to Company Communicator Pro. Users are unable to connect to the service — the application screen remains blank upon loading.
The issue started at 9:43 AM. Our technical team is actively investigating the root cause and working on a resolution. We will share further updates as soon as more information is available.
Thank you for your patience and understanding.
Jun 10, 2025 - 10:42 CEST
The issue started at 9:43 AM. Our technical team is actively investigating the root cause and working on a resolution. We will share further updates as soon as more information is available.
Thank you for your patience and understanding.
Jun 10, 2025 - 10:42 CEST
TeamsPro
Operational
Calendar Pro
Operational
Contacts Pro
Operational
Distribution Lists Pro
Operational
Map Pro
Operational
KeePass Pro
Operational
Admin Center
Operational
Booking Room Pro
Operational
Parking Pro
Operational
Image Pro
Operational
Home Pro
Operational
GPT Pro
Degraded Performance
Admin center
Operational
Chatbots
Operational
Company communicator
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.