Performance issues

Incident Report for Witivio

Resolved

This incident has been resolved.

Posted Nov 16, 2020 - 18:48 CET

Monitoring

We have restored our services.
You should no longer have performance issues.

Posted Nov 10, 2020 - 11:05 CET

Identified

We have taken some action to mitigate this performance drop.

Posted Nov 10, 2020 - 09:36 CET

Investigating

Starting at 9:17, we have seen a drop in bot response performance.
We are currently investigating the issue.

Posted Nov 10, 2020 - 09:36 CET

This incident affected: Virtual Agent Studio (Chatbots (QnA / Dynameet / Learn)).