Partially Degraded Service
Incident Report for Witivio
Resolved
This incident has been resolved.
Posted Oct 26, 2022 - 10:27 CEST
Monitoring
Two of our chatbot instance were unhealthy and unable to restart properly.
Other instances were overwhelmed with traffic.
We added to new instances and manually removed the unhealthy one.
Posted Oct 24, 2022 - 09:55 CEST
Investigating
We are currently investigating an issue about chatbot not answering or not starting their dialog.
Please note that MetaBots are up and running.
Posted Oct 24, 2022 - 09:43 CEST
This incident affected: Virtual Agent Studio (Chatbots (QnA / Dynameet / Learn)).