Unable to generate token for the webchat

Incident Report for Witivio

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 15:56 CET

Monitoring

We worked with Microsoft support and they mitigate the issue

Posted Dec 07, 2023 - 12:51 CET

Investigating

We are currently investigating an issue about the webchat not being able to generate a token for the bot framework connector.

Posted Dec 07, 2023 - 11:28 CET

This incident affected: Virtual Agent Studio (Webchat).