Degraded performance on chatbot answer

Incident Report for Witivio

Resolved

This incident has been resolved.

Posted Dec 18, 2019 - 18:14 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 18, 2019 - 18:14 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 18, 2019 - 16:20 CET

Investigating

We are currently investigating this issue.

Posted Dec 18, 2019 - 15:55 CET

This incident affected: Chatbots, Dynameet, and Management Portal.