This incident has been resolved

The fix is ready and will be rolled up during the evening.

We have identified the issue. The display of stats in the dashboard might also be impacted.
The statistics data is not correctly ingested by our services.
We are curerntly working on a fix.
Please note that there will be no dataloss as our fallback storages is running properly.

We are currently investigating an issue about an incomplete conversation history for all bots.
Some messages or conversations are not displayed properly in the portal.