Degraded performance on chatbot answer

Incident Report for Witivio

Resolved

This incident has been resolved.

Posted Oct 10, 2019 - 16:57 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2019 - 16:39 CEST

Investigating

We are currently investigating this issue.

Posted Oct 10, 2019 - 16:24 CEST

This incident affected: Virtual Agent Studio (Chatbots (QnA / Dynameet / Learn), Management Portal).