Degraded performance on chatbot answer

Incident Report for Witivio

Resolved

This incident has been resolved.

Posted Jan 24, 2020 - 10:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2020 - 17:31 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 23, 2020 - 17:17 CET

Investigating

We are currently investigating this issue.

Posted Jan 23, 2020 - 17:07 CET

This incident affected: Virtual Agent Studio (Chatbots (QnA / Dynameet / Learn)).