LUIS answering incorrectly

Incident Report for Witivio

Resolved

This incident has been resolved.
Posted Oct 30, 2020 - 09:26 CET

Monitoring

The workaround from Microsoft has been implemented.
We are monitoring the results.
Posted Oct 29, 2020 - 18:36 CET

Identified

Microsoft identified the issue and gave us a workaround.
It is currently being implemented by our team.
Posted Oct 29, 2020 - 18:26 CET

Update

Microsoft acknowledge that the issue is on their side.
We are troubleshooting the issus with the engineering team
Posted Oct 29, 2020 - 18:12 CET

Investigating

We are aware that LUIS services is encountering some trouble.
Your bot might not respond and the Try feature might not work properly.
We are working with Microsoft Azure Support to understand this issue.
Posted Oct 29, 2020 - 15:58 CET